STORE POLICY

Order Processing

• All orders are processed within 3-7 business days. Custom orders may take additional time depending on design complexity and quantity.

• Orders are confirmed via email or whatsapp upon successful payment.

Shipping & Delivery

• We offer worldwide shipping with reliable courier services.

• Shipping times vary by location, typically ranging from 5-15 business days.

• Tracking information will be provided once the order has been dispatched.

Returns & Exchanges

• We accept returns and exchanges within 14 days of delivery for non-customized items.

• Customized or personalized items cannot be returned or exchanged unless defective.

• Items must be unused, in original packaging, and with all tags attached.

• Customers are responsible for return shipping costs unless the item is faulty.

Refund Policy

• Refunds are issued for returned items once they pass the quality inspection.

• Shipping fees are non-refundable.

• If an item is defective or incorrect, please contact us within 3 days of delivery for a resolution.

Customization Policy

• Custom orders require full payment before production begins.

• Design approvals must be confirmed before manufacturing starts.

• No cancellations or modifications are allowed once production has started.

Payment Methods

• We accept major credit/debit cards, PayPal, and bank transfers.

• Payments must be completed before order processing begins.

Contact & Support

For any inquiries, please contact our customer service team via email or phone. We are happy to assist with any questions regarding orders, customization, and policies.

EFLI SPORTS – Quality Sportswear, Trusted Service.